Choose the subscription that best suits your needs. Whether you need basic email support or full-service tech assistance, I've got you covered.
Don't want a subscription? No problem! I also offer an hourly rate or a flat rate for any service, depending on the complexity of the issue.
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Price: $79.99 per month
Support: Response within 48 hours
Included: Basic Support: Email. (up to 2 incidents per month).
Ideal for: Individuals or small households needing occasional assistance.
Definition of Issue: An "issue" is a specific technical problem or question related to a single device or service.
Additional Costs: Issues requiring on-site, remote, or phone support billed at $90/hour.
Price: $149.99 per month
Support: Response within 24 hours
Included: Intermediate Support: Email, remote. (up to 4 incidents per month).
Ideal for: Small businesses or families needing regular IT support.
Definition of Issue: An "issue" is a specific technical problem or question related to a single device or service. Each remote session is limited to a maximum of 1 hour per session.
Additional Costs: Remote sessions beyond the included 4 issues are billed at $75/hour.
Price: $299.99 per month
Support: Priority response within 12 hours
Included: Advanced Support: Email, remote, phone, and on-site support (within service area) (up to 6 incidents per month)
Ideal for: Businesses or individuals needing frequent, reliable IT assistance.
Definition of Issue: An "issue" is a specific technical problem or question related to a single device or service. Each issue is limited to 2 hours of support.
Additional Costs: Issues beyond the included 6 are billed at $90/hour. On-site support includes 2 visits; additional visits are billed separately.
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